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Create your advice page
Create your advice page

On the advice page of your product finder, each customer sees which product(s) or service(s) best meet their needs.

Anniek van Vulpen avatar
Written by Anniek van Vulpen
Updated over a month ago

For example, the advice page might look like this:

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Step-by-step

1. In the overview in Conversation, click Advice.

2. Review the tabs on the right: Content, Product content and (optional) Customer contact. Fill in and use what is needed for good advice.

Content

This is where you set up the main content of your advice page.

1. Give your advice page a header and an introduction β†’ this text is what the customer sees at the top of the advice page.

In the example at the top of this article, we use for the header: "Let's go!" and for the intro: "These hiking boots are the perfect fit for you." In 'Additional information' you can put something about delivery times, for example.

2. In the section under No results, you can enter alternative text that customers see when no products fit their preferences and requirements.

We recommend using this always if you are using one or more filters. Want to know more? Read: Set a question as a filter.

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Product content

Use the second tab to set the content of your products.

1. You can determine here whether you want to show the 'Best match' label or not, redirectability (checkmarks and crosses) and price. At product finders about style (home style, garden style) these fields are often turned off.

2. Decide what text should go on your Call to action button. This button is on every productcard in the advice and leads your customer to your product detail page. Think of texts like: "View this product", "Show more", or "View more information". Since september 2024 it is also possible to turn this into a button that immediately adds the product to the shopping cart. Read: Add products directly to the shopping cart.

3. You can add additional fields to each product card to show more information about the product. By default, the product card shows the product title, price and selling price (if applicable) from your catalog. You could e.g. add 'size' or 'color' if these fields are available in the catalog.

To do this, go to "Add up to three additional fields (optional)." Select a property from your catalog and decide whether this property needs a label or suffix.

Use Preview to see the result!

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Customer contact

Turn your product finder into a lead generator: Ask customers for their e-mail address so you can send them the advice.

πŸ’‘ Good to know: this feature is available if you have a Professional license or more. Learn more here: Send advice via email.

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The result

πŸŽ‰ Super! You just set up your conversation from start to finish.

The content of the Advice page, together with the Matching and the Advice Settings, ensure that your customers see a clear advice that suits their needs. So make sure that after matching via this page, you check whether the use of Advice settings can improve the quality of your advice.

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