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Sort equal-scoring advice based on margin

We are often asked whether you can influence the order of advice based on the margin. The answer is: yes! Below we explain how.

Written by Team Aiden Support

In advice where multiple products match your customer's wishes equally well, you can influence the order in which they are shown. You do this by having them sorted using a numerical attribute from your feed, such as the price. But for this 'secondary sort' option you can also use an attribute like 'margin'. Below we explain how to set this sorting by margin.

Step-by-step

1. Add the 'margin' information to your feed using a numeric attribute. We recommend to use your feed manager software (e.g. Channable of Channel Engine) for this.

2. In Aiden, make sure you update the feed in the Products section so that the new attribute becomes visible.

3. Go to Commercial > When products have the same score, click on the dropdown menu under Prioritize them by and select the Margin attribute from your feed.

4. Then indicate how you want to sort them (from low to high or from high to low). This of course depends on how you set up your attribute.

5. Hit the 'Save' button.

Finally: Check the result in the Test & Tweak tab. Do the desired products come up in the advice the way you want? Is the advice (still) clear enough for your customer?

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